Python
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Project briefWe have approximately 24,000 historical English-language support tickets labelled across 12 routing categories. Our current keyword rules...
View MoreAn order change should become a tracked case, not another email chainOur wholesale operations team receives around 120 order-related emails each busin...
The feature we are buildingOur customer support SaaS needs an AI-assisted ticket view. When a support agent opens a long conversation, they should be...
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