Privacy Policy
Welcome to Featmate Inc.! We are a Canada-based platform connecting freelancers with clients for secure and efficient collaborations. Protecting your privacy is our top priority, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website and services.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
1. Information We Collect
a. Personal Identification Information
Name, email address, phone number, postal address, and other contact details.
b. Professional Information
Resume, work history, educational background, skills, portfolio, and any other information related to your professional qualifications.
c. Financial Information
Payment details, including credit card numbers, bank information, and billing addresses. Payment processing is handled securely by our trusted payment processing partners.
d. Technical Information
IP addresses, browser types, operating system details, device information, and usage data such as website navigation patterns.
2. How We Use Your Information
  • The information we collect is used for the following purposes:
  • To create and manage your account and provide access to our services.
  •  To facilitate the matching of freelancers with clients based on project requirements.
  •  To process payments and manage financial transactions securely.
  •  To communicate with you about account updates, transactions, and promotional content (with your consent).
  • To improve our website’s functionality, performance, and user experience.
  • To comply with legal obligations and enforce our Terms of Service.
  •  To fulfill obligations under GDPR, including data minimization and ensuring the lawful basis for processing personal data.
  • To ensure compliance with SOC 2 principles by maintaining data integrity, availability, and confidentiality.
3. Sharing Your Information
We may share your information in the following circumstances:
With Other Users: To facilitate service offerings and collaborations, limited profile information may be shared with other users.
  • With Service Providers: We share information with third-party providers who assist in delivering our services, such as payment processing, analytics, and email communications. All service providers are subject to contractual obligations to protect your data in compliance with GDPR and SOC 2 standards.
  • For Legal Compliance: We may disclose information to law enforcement or other government agencies when required by law or to protect our legal rights. Such disclosures will align with GDPR guidelines and SOC 2 security principles.
Note: We do not sell, rent, or lease user information to third parties for marketing purposes without explicit consent.
4. Data Security
We may share your information in the following circumstances:
With Other Users: To facilitate service offerings and collaborations, limited profile information may be shared with other users.
With Service Providers: We share information with third-party providers who assist in delivering our services, such as payment processing, analytics, and email communications. All service providers are subject to contractual obligations to protect your data in compliance with GDPR and SOC 2 standards.
For Legal Compliance: We may disclose information to law enforcement or other government agencies when required by law or to protect our legal rights. Such disclosures will align with GDPR guidelines and SOC 2 security principles.
Note: We do not sell, rent, or lease user information to third parties for marketing purposes without explicit consent.
4. Data Security
We employ industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures align with GDPR requirements and SOC 2 standards, including:
Encryption of sensitive data during transmission and storage.
Regular security audits and monitoring of systems.
Access controls to ensure only authorized personnel can access user data.
However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
As a user, you have the following rights under GDPR:
  • Access and Update: Review and update the personal information you have provided.
  • Deletion: Request the deletion of your personal data, subject to applicable legal requirements.
  • Object to Processing: Opt-out of certain types of data processing.
  • Restrict Processing: Request limited processing of your personal information.
  • Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Withdraw your consent for data processing where applicable.
To exercise these rights, please contact us using the details provided below.
6. International Transfers
Your information may be transferred to and stored on servers located outside your country, where data protection laws may differ. By using our services, you consent to such transfers, subject to:
Implementation of appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms under GDPR.
Adherence to SOC 2 principles ensuring data security and integrity during transfers.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page, and we encourage you to review it regularly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Address: www.featmate.com/privacy-policy


By using our website and services, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.

This Privacy Policy is tailored for Featmate Inc. and aligns with GDPR and SOC 2 standards. For further legal guidance, consult a qualified expert to ensure full compliance with local and international laws.